FREQUENTLY ASKED QUESTIONS (FAQs) ON SPECIAL-PRODUCT RETURN & EXCHANGE POLICY

The 7-day unconditional return and exchange policy does not apply to personal hygiene and health related special-product (such as briefs). 

FAQs

 
1.      Why does the 7-day unconditional return and exchange policy not applicable to special-product such as briefs?

Out of personal hygiene and health concern, our return and exchange policy does not apply to intimate garments such as briefs (except for quality issues).

 
2.      How do I choose my briefs size?

You can refer to Nike’s size chart and choose your briefs size by referencing your waist measurement. Before purchasing any briefs, please refer to Nike’s size chart carefully.

 
3.      Can I return or exchange special-product, for example, briefs which are flawed or with any quality defects?

Please contact Nike’s consumer service representative if the special-product you received such as briefs are deemed to be flawed or with any quality defects.