HOW DO I RETURN MY APPLE WATCH NIKE?

You can return your Apple Watch Nike purchased on Nike.com within 7 days of your delivery date. Make sure your Apple Watch Nike hano trace of usage or damage and include the original packaging, accessories, and manuals. Follow these steps to return your watch:

1.UNPAIR YOUR WATCH

Before returning your watch, you’ll need to unpair it from your iPhone and erase its settings to remove your Apple ID and content using your phone’s Watch app.

Please note: All paired watches will have the return denied and will be returned to the consumer.

2.CONTACT US

We’ll need to confirm your watch’s serial number before you return it. Once the serial number is confirmed, we’ll provide return instructions.

3.RETURN YOUR WATCH

Follow the return instructions we provide and send your products including original package, original accessories and manuals back to the following address:

Attn: Nike HK Official site. Nike.com
11/F LiFung Centre, 2 On Ping Street, Siu Lek Yuen, Shatin, Hong KongDD 129, Lot 3066-3116RP, Sha Kong Wai, Lau Fau Shan, Yuen Long, New Territories, Hong Kong 
Contact Number: 2478 8828

FAQs

How do I unpair my Apple Watch Nike?

You can find step-by-step unpairing instructions on Apple’s website. Be aware that before unpairing your watch, you may need to remove the activation lock.

How do I return my Sport Band or Loop?

You can return any Sport Band or Loop purchased individually on Nike.com using our return instructions.

How do I get a return label?

Before you return your Apple Watch Nike, you’ll need to contact us to verify your watch’s serial number.

When will I be refunded?

Once your return is processed, we’ll issue a refund to your original payment method immediately. Refunds are generally available in your account within 4-7 business days.
(Actual receipt date is subject to the process period of the relevant bank/Alipay)

ADDITIONAL INFORMATION

• Apple Watch Nike and Sport Bands and Loops are not eligible for product exchanges.
• Any return of an Apple Watch Nike and Sport Bands and Loops not meeting our return criteria above will be denied.
• In the case of disputes between the above return policy and the standard Nike return policy, NIKE Hong Kong Ltd. reserves the right of final decision.