ONLINE SHOPPING

Shopping Process
Payment Methods
Promo code
7-day Unconditional Returns Service
Size Charts

Shopping Guide

If you are looking for your favorite products, you can browse by a product category from the menu or use the search bar at the top of our website. You can place a selected product to your the shopping cart and choose to continue shopping. Once you have all the products you wish to purchase, click the image of shopping cart at the top right corner of the page and you will be directed to the checkout page on which you can enter your shipping information and make the payment. The order amount of each transaction (including delivery charge and after discount) cannot be over HK$10,000.00. If you are a registered member of Nike HK Official site. Nike.com, you can also add products into your Favorites in addition to the shopping cart, for later purchase.

Payment Methods

At this time, we accept the following payment methods:

Online payment
You can pay online with MASTERCARD, VISA, JCB, UnionPay(Currently only applicable for UnionPay credit card and UnionPay debit card issued in China Mainland, UnionPay debit card issued by other locations (including Hong Kong and Macau) are not applicable), AlipayHK, Alipay, WeChat Pay HK & WeChat Pay.

Click here to check the status of the completed order.

Promo Code

How to use a Nike promo code?

If you have a Nike promo code, you can enter it during the checkout process.

1. When entering your shopping cart page, simply find payment summary on the right and enter promo code in the “Enter a promo code” text box.

2. Click “Apply”

3. Should you confirm to redeem the promo code on this order, please press “Checkout” to complete the payment.

The discount will be reflected in the order summary if the code is accepted. If the code is not accepted, you will receive an on-screen notification.
If you have entered the promo code, but do not receive any discount, review the ‘’Nike Promo Code Terms and Conditions” to ensure the code can be applied to the specific product(s) you are purchasing. A promo code may have a specific expiration date or be exclusive to certain products.

Nike Promo Code Terms and Conditions:

Some promo codes are only applicable to specific promotions, please refer to the individual promotion rule for details.
For where a promo code could apply, it must be entered prior to submitting your order.
Promo codes are not transferable or redeemable for cash or credit, nor can they be applied to the products of which you have made the payment.
For those cash-deducting promo code, the total amount of your order must be higher than the promo code amount, the remaining amount of the transaction must be settled by other means of payment.
There may be purchase limitation on the orders where a promo code apply, please refer to the individual promotion rule for details.
Promo code are not applicable to all products and services from Nike, certain products and services are excluded as shown below.
Nike Return and Exchange Policy applies to all products and services purchased with a promo code, but the consumer is only eligible for a refund of up to the actual payment. The promo code for one-off use cannot be reused after a purchased product is returned or refunded.
If you cancel an order after payment completed, you will need to wait for 30 minutes to reactivate the promo code.
Please pay attention to the expiry date of promo code. All promo codes shall be used for successfully placing an order at or before the expiry date. Otherwise, it would be deemed void.

Nike promo codes cannot be used for the following:

Special edition products and NikeLab products, Apple products, NIKE gift card and some selected products as listed or claimed in individual promotion, or with notification on exclusion.
Discounted products: If you want to use a promo code, discounted products shall be calculated on the original price, unless specified in the promotion. (If not specified in the promotion, the promo codes only apply to the original price of discounted product instead of the discounted price.)
Promo codes cannot be used in conjunction with other promotional offers or discounts, unless specified in the promotion.

Exclusive promo codes are just one of the many Nike membership benefits. Registration for membership is free. If you have any questions about promo codes or orders placed on Nike HK Official site. Nike.com, please contact us.

7-day Unconditional Returns Service

We aim to provide a satisfactory after-sales service and aim to accept unconditional returns of the products that you are not satisfied with within 7 days after receiving such products (Except “The Draw”, “Early Access” and designated Special Edition products. “Early Access” and designated Special Edition products may provide different return period, please refer to the individual terms and conditions for details.).
Please note that any product returned must be in a condition where it can be sold again, which means that the product is in its original condition as it is sold by Nike, not damaged or stained, unused and unwashed with the original packaging, with the original product tag still attached and with all parts originally included with the product.